When Scraptastic Club engaged us in 2015, they had an existing site that had only recently been completed. The issue was that the quality of the design was low and the site was riddled with bugs. GloboTek was tasked with redesigning very aspect of the brand and developing a new, easy to manage site that was quick and reliable.
Scraptastic Club had a few very interesting features requests such as loyalty reward points and a monthly subscription box. Each month, users were required to pick which product they would like to receive from a curated selection of 3 boxes. Purchases accrued points which would translate into cash discounts on future purchases.
We worked closely with the business owner to understand the target market and develop a design that was appealing to them. Scraptastic Club had good brand awareness in the USA and a strong following so it was important. As such, getting the message right was essential to attract new customers from competitors. Furthermore, the site needed to make the process of managing orders and dispatching subscriber boxes simpler and quicker. All of these was achieved and led to higher conversion rates.
Scraptastic Club's subscription box system & loyalty reward system was fully overhauled to make managing the system a breeze.
Conversions increased with the simplified order process & intuitive customer UI.
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